ClearShift – Terms & Conditions for Professionals

These Terms & Conditions govern the use of ClearShift by hospitality professionals (“Professionals”, “you”). By registering with or accepting opportunities via ClearShift, you agree to the terms below.

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1. ClearShift’s role

ClearShift is not an employer, recruitment agency, or labour broker.

ClearShift acts as a connector and coordinator, introducing hospitality professionals to establishments seeking support and assisting with coordination and clarity upfront.

All working relationships, payments, and employment arrangements are directly between you and the establishment.

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2. Eligibility & registration

By joining ClearShift, you confirm that:

• You are legally permitted to work in South Africa

• You have the skills and experience you present to ClearShift

• You will provide accurate and truthful information when registering

ClearShift reserves the right to accept or decline registrations at its discretion.

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3. Types of work

Opportunities shared via ClearShift may include:

• Staff on Demand / Events (one-off or ad-hoc shifts)

• Casual / Part-Time work (regular but non-permanent shifts)

• Permanent roles (longer-term positions)

ClearShift does not guarantee the availability or frequency of work.

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4. Shifts, roles, and acceptance

• You are free to accept or decline opportunities shared with you

• Once you accept a shift or role, you commit to attending as agreed

• Any changes to availability must be communicated as early as possible

Repeated late cancellations or no-shows may result in removal from the ClearShift network.

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5. Payment

• You are paid directly by the establishment, not by ClearShift

• Rates, payment timing, and any tips are agreed between you and the establishment

• ClearShift is not responsible for wage payments, disputes, or delays

If payment issues arise, they must be resolved directly with the establishment.

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6. Conduct & professionalism

Professionals are expected to:

• Act professionally at all times

• Arrive on time and prepared for shifts

• Follow the establishment’s reasonable rules and instructions

• Treat colleagues, customers, and property with respect

ClearShift reserves the right to remove professionals from the network where conduct falls below expected standards.

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7. Health, safety & compliance

You are responsible for:

• Complying with applicable health and safety requirements

• Holding any required certifications or permits

• Working within the law at all times

ClearShift does not supervise or control on-site work.

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8. Liability

ClearShift is not liable for:

• Any injury, loss, or damage arising during a shift or engagement

• Disputes between you and an establishment

• Termination of engagements by an establishment

ClearShift’s role is limited to introduction and coordination.

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9. No exclusivity

Registration with ClearShift is non-exclusive. You are free to seek work through other channels.

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10. Changes to terms

ClearShift may update these Terms & Conditions from time to time. The latest version will be available on the ClearShift website.

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11. Governing law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

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12. Contact

If you have any questions regarding these terms, please contact:

Email: email@clearshift.co.za